Cold Calling
Wednesday, January 31st, 2007Whilst browsing an article on cold calling and call centers I found myself somewhat amazed at some of the stupid cold-calling stories some of the users had come up with. I found myself rudely interrupted in this disjoint but somewhat humourus line of thought by the dull vibrate of my cell phone.
The caller ID showed “Unknown”, but I wasn’t concerned because most of the companies I work for have caller ID blocking, so I duly picked up:
Me:Hello?
Caller:Hello, is this ‘ExpressTrain bar training services?
Me:No
Cold Caller: Because we have a reminder here saying that it is time for your hotel to get it’s quarterly pest control assesment.
Me: Well that’s swell, but you’ve got the wrong guy. I don’t own a hotel, nor a cheesily named training service.
Stupid Cold Caller:Are you sure? This is the number that we have on file for you.
Increasingly incensed Me:Well it may be the number you have on file, but it ain’t for me! I don’t need any pest control!
etc…
Now I know that cold-callers are people too, and they’re just trying to do their job, but you’d think that they’d get the point and stop wasting both people’s time! So then I continued my educational reading of the aforementioned rants about cold-calling, and ended up at The Chronicles of George and instantly felt that someone out there had had a worse time than me, which is always a refreshing thought after having wasted 5 minutes of your time trying to tell someone that you neither own a hotel nor need pest control.
--> Whilst browsing an article on cold calling and call centers I found myself somewhat amazed at some of the stupid cold-calling stories some of the users had come up with. I found myself rudely interrupted in this disjoint but somewhat humourus line of thought by the dull vibrate of my cell phone. The caller ID showed “Unknown”, but I wasn’t concerned because most of the companies I work for have caller ID blocking, so I duly picked up: (More...)